I've been working closely with some of the largest sellers on the Amazon Marketplace for the last few years. I specialise in assisting  sellers with suspension and policy issues. As bigger sellers on Amazon typically operate differently from small sellers, my appeal letters and policy implementation must adapt and show this. I've worked with Amazon Renewed Program Sellers, Lawyers & IP Protection Agencies (from both sides), due diligence processes and quality management systems. I've been supporting sellers since 2015 and have assisted over 2500 Sellers.

If you purchase suspension support from a typical company, you may get an inexperienced employee, using templates, rushing the process. My clients are 95% from referrals, that speaks for itself. If you want confidential, discreet, professional and truly expert advice, guidance and support - the latest Amazon know-how, please contact me.

100% of Amazon suspensions occur as a result of policy or performance non-compliance. My audits are designed to identify the issues and violations Amazon look for - so you can resolve them before Amazon suspend your selling account.
My audit reports include over 70 areas of compliance including: General Policy, Product Guidelines, Customer Service Performance, Shipping Performance, Product Policy Compliance, Return Reports & Beta Programs.

You get: A 15 min Onboarding Call | 70+ Compliance Policies & Metrics Checked | Receive Your Amazon Compliance Audit Report (10+ Pages) | 1 hour Audit Review Call | 72h Audit Delivery

Contact me

In 2020 I wrote an eBook called 'The Appeal Kit' aimed to help small sellers that couldn't afford my dedicated services to get their Amazon accounts and suspended products reinstated. In 2021 I expanded and updated this eBook, you can pick up a copy via the link below. The Appeal Kit 2.0 is 100 pages of support including: 46 POA/Appeal Templates, 7 Policy Templates, Guidelines for submitting invoices, 4 Escalation methods & more.

If you want to get a head start appealing by yourself, download The Appeal Kit 2.0 now.

I have the belief that every large Amazon Seller needs to appoint a Chief Compliance Officer (CCO), someone responsible for analysing risk, mitigating it, and protecting the business's interest. Just like in the banking sector, where having a CCO is common, Amazon act like a regulator and can impose sanctions on your account or stop it all together. Ensuring compliance with Amazon's policies is, therefore, essential to ensure your business will have longevity.

I've been using my knowledge in financial markets risk processes to develop a Conduct Risk Framework for Amazon Sellers, one that analyses every aspect of risk related to selling on Amazon such as product, fulfilment, staffing and sourcing. By understanding risk, we can implement policy and process to mitigate and manage the risks, ensuring that you don't find yourself in hot water.

The role of Chief Compliance Officer is a role I fulfil for my clients. If you're interested in discussing this opportunity, please email me.

- Provided Amazon Suspension Support to 2500+ Clients​
- Managed Amazon Accounts, $35 Million managed
- Reinstated $500 Million of sellers revenues

Previous role: Head of eCommerce

Professional Bodies, Studies & Qualification:
‍
ICA Specialist Certificate in Conduct Risk, Distinction
ICA Certificate in Compliance, Merit

International Compliance Association Member

I'm Joshua. I’m a serial entrepreneur that has worked on a broad range of projects. I've lent my expertise to the largest Amazon sellers globally, working for sellers, banks, service providers and governments. I've been running my own business, Suspension Experts, for the past five years. Since starting I’ve helped suspended Amazon sellers restore over $500 Million in revenue by developing custom action plans to get them back up and selling again. During this time, I also managed and grew $30 Million in Amazon revenues for my consulting & account management clients.

Currently, as well as reinstating suspended accounts, I work with businesses that sell on Amazon to help them avoid suspensions all together - through training sessions, risk frameworks and one-on-one coaching programs. My goal is to help as many people as possible run their successful online business without getting hit by suspensions or bans from the marketplace.